Haven AOG — Aircraft On Ground Mobile Response

About Haven AOG

One controller.
No relay.

Haven AOG is the emergency-response arm of Haven Aviation Services Group. When a business jet is grounded, one Haven maintenance controller takes ownership of the entire event — mobile MRO, parts logistics, ferry permits, documentation, return-to-service. You stay on one thread. No vendor pinball.

Why we built this

The handoff is the problem.

Operators have been trained to expect the AOG relay: call the FBO, who pages a mobile MRO, who calls a parts house, who calls a freight forwarder, who tells you to call back tomorrow. Every handoff is a chance for the ball to drop. Every relay adds hours.

One controller owns the event

From the moment you submit, a single Haven maintenance controller is your point of contact through return-to-service. They run the capability gate internally, dispatch the right tech, source the part, coordinate the FSDO when a ferry permit is needed. You don't get transferred.

Our techs, our hangars, our parts network

Four Part 145 repair stations — KAMA (Amarillo), KGRB (Green Bay), KBUF (Buffalo), KROC (Rochester) — staffed with A&P/IA technicians on call 24/7. AOG-flagged inventory across our vendor network with expedited freight.

Compliance built in

FAA Part 145 repair-station certificates. ARGUS Gold Part 135 for our charter arm. WYVERN registered. Every job closes with 8130-3 tags, work-order detail, photos attached to your case file, and a signed return-to-service entry.

Credentials

Compliance, not theater.

The certifications below aren’t a wall of logos. They’re the floor on what we’re allowed to touch, sign for, and return to service.

FAA Part 145

Repair Station certificates at all four MRO locations. Limited and unlimited ratings spanning airframe, engine, propeller, accessory, and avionics work.

ARGUS Gold

Part 135 charter operations through Haven Aero. ARGUS Gold safety rating reflects the same operational rigor applied to AOG dispatch decisions.

WYVERN Registered

Independent third-party safety audits. The aviation industry’s most thorough standard for Part 135 operators and MRO partners.

NBAA Member

National Business Aviation Association membership. Active participation in industry standards-setting around safety, maintenance, and crew duty.

Where we hang our toolboxes

Four MRO stations. Nationwide reach.

Our hubs sit on the Texas Panhandle, the Upper Midwest, and the Northeast corridor — positioned to put mobile units within a few hours of most U.S. business-aviation traffic. See coverage detail for service radius from each station.

KAMA

Amarillo, TX

Texas Panhandle hub. King Air, Citation, light-mid charter MRO base.

Full MRO detail
KGRB

Green Bay, WI

Upper Midwest hub. Heavy + super-mid focus, longer-cycle work.

Full MRO detail
KBUF

Buffalo, NY

Northeast corridor. Avionics + structural specialty.

Full MRO detail
KROCNEW

Rochester, NY

Northeast expansion. Latest addition to the Haven network.

Contact for detail

Part of Haven Aviation Services Group

AOG is one job we do. It’s not the only one.

Haven Aviation Services Group operates four divisions under one roof: Aircraft Management, Charter (Part 135), Brokerage, and Maintenance (Part 145). AOG dispatch leverages the parts network, technician bench, and Part 135 ferry capability of the whole group — you’re not calling a single mobile unit. You’re calling a vertically integrated operator.

When it counts

Jet down? We move.