# Haven AOG — Aircraft On Ground Dispatch

> 24/7 Aircraft On Ground response from Haven Aviation Services Group. One controller owns your AOG event from intake to logbook. Mobile MRO dispatched from regional Part 145 hubs, parts logistics, and ferry-permit coordination — nationwide across the continental United States.

## About Haven AOG

Haven AOG is the dispatch arm of Haven Aviation Services Group (Haven ASG). When a business jet or turboprop is grounded by a maintenance issue, Haven AOG coordinates the full response: mobile maintenance crew, parts sourcing, and ferry-permit filing — all owned by one maintenance controller.

- Operator: Haven Aviation Services Group (parent organization)
- Certification: FAA Part 145 Repair Station (multi-site)
- Charter cert: ARGUS Gold-rated FAA Part 135 (sister operation)
- Service area: Continental United States, with hub-anchored coverage
- Phone (24/7): 855-77-HAVEN (855-774-2836)
- Email: info@havenasg.com
- Response SLA: Maintenance controller assigned in under 15 minutes from intake

## Coverage network

Haven AOG operates from four FAA Part 145 repair stations:

- KAMA — Amarillo, TX (flagship campus): Citation, King Air, Falcon, Challenger specialty. Garmin, Blackhawk, BLR, Raisbeck, Collins, Starlink authorized.
- KGRB — Green Bay, WI (Upper Midwest hub): King Air specialty + full jet airframe maintenance. Mobile AOG response across WI, MN, MI, IL, IA.
- KBUF — Buffalo, NY (Northeast / Great Lakes): Business jet + turboprop maintenance. AOG coverage NY, PA, OH, ME, NJ, MA.
- KROC — Rochester, NY (newly acquired, expanding fall 2026): Northeast corridor coverage.

Mobile AOG response trucks dispatched to major business-aviation airports including KDFW, KDAL, KHOU, KIAH, KAUS, KSAT, KOKC, KTUL, KMEM, KMSY, KBNA, KBHM, KATL, KCLT, KRDU, KJAX, KMIA, KMCO, KTPA, KFLL, KDCA, KIAD, KBWI, KPHL, KEWR, KJFK, KLGA, KTEB, KHPN, KBDL, KBOS, KCLE, KCMH, KCVG, KSDF, KIND, KMDW, KMKE, KMSP, KDSM, KMCI.

## Services

- Mobile MRO dispatch — maintenance crew dispatched to aircraft location for on-wing service
- AOG parts logistics — sourcing, transport, delivery of critical parts
- Ferry-permit coordination — FAA ferry permit filing, crew sourcing
- Engine support — PT6 hot-section (King Air), CJ-series engines, Honeywell HTF
- Avionics — Garmin G1000 NXi / G3000 / G5000, Collins Pro Line, Starlink
- Airframes — Cessna Citation, Beechcraft King Air, Hawker, Falcon, Challenger, Learjet, Embraer Phenom and Praetor

## How an AOG event works

1. Submit — tail, location, discrepancy. FAA registry auto-populates aircraft data. Or call dispatch directly.
2. Controller assigned — maintenance controller takes ownership in under 15 minutes.
3. Team dispatched — mobile MRO crew, parts, ferry permits coordinated. Status texts at every milestone.

## Related Haven properties

- https://havenasg.com — Haven Aviation Services Group main site
- https://havenasg.com/mro — Full Part 145 maintenance offerings
- https://havenasg.com/charter — ARGUS Gold Part 135 charter
- https://havenasg.com/management — Part 91/135 aircraft management
- https://havenjetparts.com — Haven Jet Parts marketplace
- https://www.linkedin.com/company/haven-asg-aviation-services-group/ — Haven ASG on LinkedIn

## Common questions

What is an AOG event? AOG (Aircraft On Ground) means an aircraft is grounded by a maintenance issue. Haven AOG dispatches mobile maintenance, parts, and ferry permits 24/7 from regional hubs.

How fast does Haven AOG respond? Maintenance controller takes ownership in under 15 minutes from intake.

Where does Haven AOG cover? Continental United States. Hub-anchored from KAMA, KGRB, KBUF, KROC; mobile and on-wing service available wherever your aircraft is grounded.

How do I reach Haven AOG? Call 855-77-HAVEN (855-774-2836) 24/7. Or submit at havenaog.com.

Is Haven AOG operationally certified to dispatch flights? Operational control authority (whether a mission can be flown legally and safely) belongs to Haven's Director of Operations, dispatchers, and pilot in command — not to website forms or AI tools. Haven AOG handles maintenance dispatch; flight dispatch decisions are made by qualified humans with the proper authority.